Product Related Questions
What types of power tools does Omada offer?
Omada provides a comprehensive range of power tools, including cordless drills, impact wrenches, rotary hammer drills, laser leveling machines, and garden tools like lawn mowers and trimmers.
How can I purchase Omada tools?
You can purchase our tools directly through our website, via phone orders, or through trusted third-party websites for your convenience.
Do you provide spare parts for your tools?
We offer spare parts for almost all of our products. While they are not listed on our website, you can contact us directly at +91 9289038331 or +91 9773892554 to inquire about availability (click on the whatsapp icon for ease). Additionally, if you experience any product issues, our dedicated repair team is ready to assist you with repairs and ensure your tools are working like new.
What should I do if my tool develops a fault?
If you face any issues, our dedicated repair team is here to assist. Simply contact us to schedule a repair.
How do I know which tool is right for my needs?
You can check our detailed product descriptions or contact our support team for guidance in choosing the right tool for your specific requirements.
Are Omada tools waterproof or weather-resistant?
While most tools are designed to handle tough job-site conditions, we recommend avoiding exposure to water to ensure their longevity.
Should I go with cordless or corded tools?
We offer both options. Corded tools provide consistent power for heavy-duty tasks, while cordless tools offer unmatched mobility and convenience, powered by our efficient lithium-ion batteries. Choose based on your project needs and work environment!
Company Related Questions
Does Omada offer dealership or distributor opportunities?
Yes, we do! Omada welcomes partnerships with dealers and distributors across India. If you’re interested, please contact us through our website or call us directly to explore opportunities.
How can I purchase Omada tools?
You can purchase our tools directly through our website, via phone orders, or through trusted third-party websites for your convenience.
How long does delivery take?
If you want to change your shipping address, you need to email us or fill out the form mentioned on the Contact Us page.
Can I visit your store physically?
Yes, you are welcome to visit us! However, we prefer prior appointments to ensure we can provide you with the best possible assistance and attention during your visit. Please contact us in advance to schedule your appointment.
How can I contact customer support for assistance?
You can reach our customer support team via the 'Contact Us' page on our website, where you can find our phone number, email address, and a contact form for your convenience.
What is the warranty and return policy for Omada tools?
We provide a 6-month warranty on our batteries. For replacements, we offer a 7-day replacement policy ONLY in cases of genuine faults or errors on our end. Otherwise, all orders are final—no returns or exchanges are allowed. However, we do provide repair services to ensure your tools are always in top condition.
How can I stay updated with Omada’s latest news and offers?
Subscribe to our newsletter or follow us on social media to get updates on new products, promotions, and company news.